Question 1

Why are Airbnb and VRBO prices higher?

Accepted Answer

Booking directly with us typically saves 15–20%. Even though Airbnb, VRBO, and other booking apps may not display a service fee, it’s built into the total price the host pays and ultimately passed along to guests.
When you book directly, everything is itemized and transparent.
Use Coupon Code: MISSY at checkout to save an additional 15% on your stay.

Question 2

What is the Check-in and Check-out Times?

Accepted Answer

Check-in Time is 4pm and check-out time is 10am unless otherwise agreed.

Question 3

When Will I get the Check-In Code and Instructions?

Accepted Answer

Check-in Code and Instructions are Sent 30 Minutes Before Check-in Time.

Question 4

Can I request an Early Check-in and/or Check-out?

Accepted Answer

Early check-in and late check-out options are sent the day before your stay and must be submitted by 8 PM the night before.
If available, you’ll receive a secure Stripe payment link by email or within the app.
Typical pricing:
Early check-in: $50 for 2 PM or $75 for 1 PM
Late check-out: $75 for 11 AM or $100 for Noon

Question 5

Do you have Pet Friendly Places?

Accepted Answer

We love animals and have pets ourselves, but the resorts we manage have a strict no-pets policy. Exceptions apply only to ADA-certified service animals or registered emotional support animals, with proper documentation required at check-in.

Question 6

Where Do I Report Non-Emergent Issues?

Accepted Answer

Non-Emergent issues can be reported by clicking the issues Link at the Bottom of this page
For Life Threatening Emergencies Please Dial 9-1-1

Question 7

Where do I check-in?

Accepted Answer

We offer contact-free check-in. If you’re staying in a resort, the front desk is not affiliated with your reservation.
All check-in details and your door code will be sent 30 minutes before arrival.

Question 8

What is Supplied vs What I Need to Pack?

Accepted Answer

We provide the following items in the room at check-in:
– Bed Linens and Pillows
– Bath Towels / Washcloths (per occupancy)
– Starter 1oz bottle of Shampoo / Conditioner / Bodywash / 1 Soap Bar (per bathroom)
– Starter 2 Rolls of Toilet Paper (per bathroom)
– Hand Soap and Dish soap
– Hair Dryer
– Ironing Board and Iron
We DO NOT provide:
– No Beach Towels or Pool Towels
– No Beach Chairs or Umbrellas (Sorry They Rust Badly)
– No Coffee or condiments, just the coffeemaker.
Note: These are starter items ONLY and additional items will be the responsibility of the guest. It may be a good idea to buy or pack these starter items along with beach / pool towels for your stay.

Question 9

Rental Agreement

Accepted Answer

The Rental Agreement covers basic rules and regulations for the resort and/or condo and is a basic requirement for booking the property.  Payment of the damage waiver is signature of the rental agreement and is sent after booking and transparently included in all of our listings.

Question 10

Damage Waiver

Accepted Answer

Providing a great experience is at the heart of how we care for both our guests and our properties. While true win-win situations are rare, we believe this approach delivers the best possible experience for everyone.
Rather than depending on booking platform policies, outside insurance, or large security deposits, we use a low-cost Damage Waiver that offers peace of mind. This small, transparent fee; added after booking and clearly noted in our listings; covers up to $1,000 in accidental or incidental damage, ensuring each guest enjoys a fresh, worry-free vacation

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